Empower Your Agency With AI

Absolutely! We have a flexible subscription model, and you can cancel your subscription at any time without any additional fees or commitments.

Renewal will be automatic by default in all payment methods. However, you can cancel your subscription at any time.

Yes! We want to ensure your success with Planify X.

We have a Help Center with dozens of free tutorials, tips and guides to help you familiarize yourself with the platform and answer your doubts.

Also, in subscription payments above USD $99 monthly or USD $999 yearly you will gain access to a Support LiveChat on WhatsApp.

On accounts above USD $199 monthly or USD $1,999 yearly you will also enjoy a monthly call with our success manager, who will help you with growth strategies, marketing tips, and ensuring that you become an expert in the use of our tools.

You can optionally book a call with one of our experts in Marketing, Automation, or Planify X’s tools to receive counseling and support, as well as with one of our developers to ask for new functionalities. Visit our marketplace for more information.

Some of our subscriptions also include a monthly call with our Support Manager and access to a Support LiveChat in WhatsApp. Compare our plans here.

Open AI tokens are a form of currency, like special coins, used by Artificial Intelligence chatbots to have conversations with people. Each token represents around 4 characters in English and is spent on both asking questions and receiving answers from the AI. Tokens are also used when creating content using the AI generator.

Open AI charges a fixed fee per token. When you subscribe, your membership includes approximately 50,000 of them per month, which is equivalent to about 37,500 words or 300 conversations. The token limit in your account determines how many conversations the AI-Assistant can have. Once it uses up all its tokens, it may not be able to continue conversations until more are obtained. This means there might be a restriction on the number of interactions you can have with the AI within a month. On the other hand, Multi-Step chatbots based on flows do not have any limits nor cost you tokens.

Tokens are renewed when you pay your monthly subscription fee and are cumulative. If needed, you can also purchase more from our marketplace.

We recommend using the Cheap Per Chat model in your chatbots to make better use of your tokens. Detailed instructions on how to do it can be found at our help desk.

Both the Chatbot Only and Full Access plans include 1 account slot per tool, per app.

For example, with 1 slot, you can connect:

🤖 Chatbots

• 1 WhatsApp chatbot
• 1 Facebook chatbot
• 1 Instagram chatbot
• 1 Telegram chatbot

🗓️ Post And Schedule Content

• 1 RSS Feed
• 1 TikTok account
• 1 Facebook page and group
• 1 Instagram account
• 1 Threads account
• 1 Twitter account
• 1 YouTube account
• 1 LinkedIn account and page
• 1 Pinterest board
• 1 Telegram channel and group
• 1 Tumblr blog
• 1 Reddit account
• 1 Google My Business account
• 1 Vkontakte account
• 1 Vkontakte group
• 1 Vkontakte page
• 1 Tinder account

🚀 Other Tools

• 1 Online Store
• 1 Link In Bio page
• 1 Heatmap

And so on...

The same principle applies to all the apps and tools that come with the package you choose. You can acquire additional slots during checkout or by upgrading your subscription. Contact our sales team to learn more.

Planify X - Chatbot supports Facebook, Instagram, Telegram and WhatsApp. You can automate your conversations and manage interactions across these popular social media platforms.

SocialPoster and SalesBot are two different applications offered in Planify X, each with unique functionalities.

Both offer WhatsApp chatbots, but the steps to connect them and the tools they have available vary. Since both are included in all subscriptions, you can choose which one to use based on your specific goals and needs.

Here are some key differences:

1. Coverage: SalesBot offers integration with four different social media platforms, whereas SocialPoster is exclusively for WhatsApp.
2. Developers: Both use the official API, but they are developed by different teams. This means you may find different features and capabilities in each app.
3. Simultaneous Use: You have the flexibility to use both simultaneously if it suits your requirements, or you can opt for the one that aligns best with your preferences.

Feel free to explore both SocialPoster and SalesBot to determine which one best fits your needs. We're here to support you in making the most out of these powerful chatbot tools.

Yes, but if you do not want to, we've got you covered! For a small extra fee, our team will handle the installation and training of the AI chatbots specifically tailored to your business needs. We'll ensure your chatbots are up and running smoothly, so you can focus on growing your business.

We utilize the official Meta API, which means there is an additional cost for WhatsApp usage in addition to your Planify X subscription.

Starting from February 1st, 2022, Facebook has globally implemented a new pricing model for WhatsApp messages. With this new structure, WhatsApp Business Accounts are charged per conversation depending on who initiates it: you (business-initiated) or your customer (contact-initiated).

Under this pricing model, you receive free benefits including Message Templates within a 24-hour messaging window and 1000 monthly conversations.

In simpler terms, your business is entitled to 1000 conversations per month at no charge, regardless of whether they are initiated by your business or your customers. Once this limit is reached, further messaging will incur charges on a per “new conversation” basis.

A single conversation is a messaging session that lasts 24 hours and starts when either of two events happens:

Your business proactively messages a contact that is outside the 24-hour messaging window (business-initiated conversation)

Your business responds to a contact’s inquiry within 24 hours (contact-initiated conversations).

The first message in the session is paid. The following messages sent within the 24-hour session are free.

The final price for a single conversation of either type depends on the country code of the contact’s number. You can find more information about this at Facebook Developers portal.

For customer-initiated conversations, Business Verification is not required to get started.

However, for business-initiated conversations, you will need to undergo the Facebook Business Manager verification process to gain access. We will guide you through the approval steps.